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Lead acquisition · stage one of six
Standalone, or with the build

Carriers and intended parents are not one marketing problem.

Two demand sides, two completely different channel mixes, and most vendors only understand one of them. We build and run both, and because we also run the desk that receives the applications, the campaigns are built around your screening logic rather than against it.

Carrier recruitment

Where carriers come from.

High volume, heavy disqualification, and the most restricted ad category on every major platform. Published figures put cost per lead at $120 to $300 and inquiry-to-qualified conversion at two to three percent, which means the expensive part is not the click.

Paid social
  • Meta: Facebook
  • Meta: Instagram
  • TikTok ads
Sourcing
  • Third-party job boards
Outbound
  • Email campaigns
  • SMS campaigns
  • Cold calling
The plumbing
  • Call dialer design
  • Data feeding
The one nobody advertises

Dialer design and data feeding. It is the difference between a dialer your team fights and a dialer that hands them the right person, in the right state, with the notes already on screen.

Intended parent demand

Where intended parents come from.

Lower volume, far higher intent, and a different economy entirely. Published figures put commercial search leads at $200 to $450 and organic at three to five times cheaper than paid, with search delivering close to half the traffic of the agencies that do it well. A single matched intended parent is reported at $30,000 to $60,000 in agency revenue.

There is a timing argument this year too. California’s SB 729 took effect on 1 January 2026, requiring large group policies to cover three egg retrievals with unlimited embryo transfers. More insured intended parents is a demand-side change, and the agencies already positioned in search and in clinic relationships will feel it first.

Paid search
  • Google ads, commercial intent
Organic
  • SEO and content
Referral
  • IVF clinic partnerships
Audio
  • Fertility-adjacent podcasts
Underused, and cheap to test

Fertility-adjacent podcast placement, and systematic IVF clinic partnership development. Both are slower than paid search and both compound, which is the opposite of an ad account.

Why the two sides need different people

Carrier recruitment is a volume and disqualification problem solved with creative velocity and a screening engine. Intended parent demand is a trust and intent problem solved with search, content and referral. A vendor running one playbook across both is quietly losing you money on whichever half they understand less.

Why this category is harder than it looks

Knowing which door is open, in which state, is most of the job.

TikTok

Restricts or prohibits surrogacy advertising in most markets, with no published certification path. Repeated rejections risk the account.

Meta

Requires certification, and can suspend an account that gets it wrong. This is where most agencies have already been burned.

Google

Runs a healthcare-restricted approval, market by market, so an approval in one state proves nothing about the next.

Compliance management here is a standing operational cost, not a one-time setup. It is also the reason a generalist media buyer cannot simply be pointed at this category.

What a marketing agency does not do

Volume handed over the wall is not a result.

A marketing agencyWhat you getReports leads. Has no reason to care what screening costs you, because that number is not in their dashboard.LEADS
HumaynWhat you getReports applications that reach program entry, and owns the desk that gets them there. The screening cost is our number too.PROGRAM ENTRY

And the promise that makes this safe to buy: nothing operational about another agency leaves that agency. Not their creative, not their cost per application, not the channel working for them this month. If it is not already public, you will not hear it from us, and the same protection runs the other way.

Talk about acquisition

This one does not require the audit. Plenty of agencies start here.